This website is operated by Ison Distribution Ltd.
Registered in England & Wales.
Registered Office: 201 Lancaster Way Business Park, Ely, Cambs. CB6 3NX
Company registration number 3690131.
V.A.T. GB 720260482
Offices for purposes of correspondence relating to this website are:
Ison Distribution Ltd.
201 Lancaster Way Business Park, Ely, Cambs. CB6 3NX.
Tel: 01353 662 662, Fax: 01353 666 656, firstname.lastname@example.org.
We DO NOT sell directly to consumers, therefore, to save time, we would ask you to please:
FIRST, ask your favourite GOOD bike shop to supply you with our products before contacting
directly with Halo.
To find a dealer in your location - please select the "Dealer" button in the page header.
Website by Andrew Hopkins and John Taylor August 2009
ISON DISTRIBUTION Ltd. warrants the replacement of original components due to defects in materials and/or workmanship for a period of 2 years from date of purchase subject to the following conditions and limitations;
This warranty applies to the registered original retail purchaser only, and is non-transferable.
The warranty excludes products that have been subject to;
abuse, neglect, accident, improper assembly, fitting unauthorised components, lack of maintenance, commercial hiring, normal wear & tear, competitive racing, stunt riding, jumping or other similar activities.
The warranty also excludes damage or deterioration to the surface finish, aesthetics or appearance of the product.
i.e. This warranty means that the product should be designed and manufactured to a "fit for purpose standard". Note: this warranty does not mean that an item cannot be bent, broken, worn out or suffer failure from poor maintenance or misuse.
All warranty claims must be made via the original supplying dealer and supported by proof of purchase. (Copies of service handbooks may also be required for validation of correct maintenance)
No warranty claim can be considered valid until inspected and agreed by Ison Distribution Ltd.
In the event of a genuine warranty claim being validated;
Original replacement parts only (or the nearest available equivalent parts) will be issued from Ison Distribution. Complete assemblies will not be exchanged or credited.
Ison Distribution does not include labour charges as part of the warranty.
Ison Distribution Ltd. Shall not be responsible for accidental or consequential damage or loss howsoever caused.
The user assumes any and all risks in using this bicycle in any manner excluded by this warranty.
Please note: All returns are at sender's expense.
This warranty in no way seeks to diminish your statutory rights.
Ison Distribution Ltd. has a policy of continual product development and improvement; therefore specifications may be changed without prior notice.
International warranty will vary from Country to Country - contact your distributor for further details.